Due to significant weather events around New Zealand at present, our courier is experiencing some delivery delays. They have advised to expect delays of up to 10 working days after dispatch for deliveries.
In the meantime, don't forget that stores will accept your temporary pass for up to 1 month while you are waiting on the delivery of the pass. Find out more about the temporary pass.
Contact our friendly New Zealand based support team by filling out the form below. We normally reply within 30 minutes between 8.30am and 5pm - we are here to help.
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